FAQ – The Common Thread Outfitters
Orders & Shipping
How long does shipping take?
Our Founders Hat - 250th Anniversary Edition is currently available via pre-order. This pre-order runs from March 11th - May 3rd . Pre-orders will begin shipping the week of May 4th with standard ground shipping (5-7 days) unless upgraded shipping is purchased.
All other products are live and will typically ship within 4-7 business days. Items are shipped via standard ground shipping (5-7) days unless upgraded shipping is purchased.
How can I track my order?
Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow your package every step of the way.
Do you ship internationally?
No. Currently we only ship within the United States.
Can I change or cancel my order?
Our Founders Hat - 250th Anniversary Edition is currently a pre-order sale - if you want to cancel please reach out to us and we will work with you. Please pay attention to pre-order - these are not readily available so there will be a wait time. Keep this in mind when ordering.
All other orders are processed quickly, but if you contact us within 24 hours of placing your order we’ll do our best to help.
Returns & Exchanges
What is your return policy?
If you're not satisfied with your purchase, you may return or exchange it within 30 days of delivery as long as the item is unused and in its original condition.
How do I start a return or exchange?
Simply contact us at support@
Product Questions
How do your hats fit?
Our hats are designed with a comfortable adjustable fit to suit most head sizes.
Are your products made in America?
We partner with trusted suppliers and manufacturers to ensure quality products. Our brand celebrates American heritage and craftsmanship. All hats have their patches/embroidery done inside the United States. We do our best to make sure all other products are also produced in the United States, however, some products used to produce the items could be imported from other countries. All items produced in the United States have that in their description. All others are also noted where they are produced.
Will you release new designs?
Absolutely. We plan to release new patriotic designs and collections throughout the year.
Brand & Mission
What does “The Common Thread” mean?
The Common Thread represents the belief that while Americans come from different backgrounds, generations, and beliefs, we all share something in common—we are Americans. Our brand exists to celebrate that connection.
Why did you start this company?
The brand began with a friendship between two entrepreneurs who shared a deep appreciation for America and a desire to create something that brings people together.
Is the brand political?
No. Our focus is celebrating American history, freedom, and unity. The Common Thread Outfitters exists to honor the values that connect us as Americans.
